Corporate Crisis Management
Explore a range of corporate crisis management techniques based on the hypothetical crises presented. Each video below presents a variety of possible corporate crises and how one should go about handling said crises to achieve the best possible outcome for their corporation.
Product Recall
When a product is recalled, the first thing that comes to a consumer's mind is safety. After identifying the issue, insure the consumer base that the company is working with manufactures to fix the issue immediately to improve the manufacturing process. It is important to get a better, higher quality product as soon as possible after a recall has occurred.
Employee Strike
When an employee strike happens, it is important to make it know immediately that you are willing to work employees, and are prioritizing their needs. Enhancing employee engagement and relations can also help ease the tension, making it easier to handle the possibility of an employee strike in the future.